Frequently Asked Questions
Most frequent questions and answers
Our Cleanups
Where do you host your cleanups?
Being the floating enthusiasts that we are, we are constantly patrolling the shorelines and waterways, pulling any trash we can get to. We will clean up waterways in our home state of Missouri & locations in our neighboring states for now. Follow us as we grow & if you want us to clean up your hometown waterway, include that in your order notes. We’ll be glad to do it if we can! Find us on Facebook to keep up with all of our cleanups. Click Here for Facebook
What do you do with the trash you collect at your cleanups?
About The Coin
Where is the coin made?
The uniquely crafted one of a kind coin was hand struck by the Shire Post Mint located in the Ozark Highlands, U.S.A
What material is the coins made out of?
The iCleanWaterways coin is made from 75% Copper and 25% Nickel. Which is 100% recycled materials and is 100% recyclable.
Is the metal you collect from your cleanups used to make your coin?
At this moment in time, no. The coin are made from post-consumer recycled metal.
Are there different sizes of the iCleanwaterways coin?
The dimensions of the coin are 19mm diameter. In comparison to a quarter it’s slightly smaller.
Return/Exchange Policy
Does iCleanWaterways offer international shipping?
At this time we are only shipping to the US. Contact us by email anytime if you have questions about what our current shippping practices are.
Returns/Exchange Policy
If your shipment arrives damaged, please contact us by email & show us photos of how you received the package.
Returns or exchanges can be made within 10 days of receipt & include a 15% restocking fee & the cost of shipping. If item is received by our warehouse with any damages, wear or tear, a refund may not be issued.
Be fair to us & hey, we’ll be fair to you!
How long will it take my order to ship?
If your order is shipping to a location within the US it should take no more than 7-10 business days.
Misc.
Do you offer apparel?
Do you offer apparel? We do not offer apparel for purchase at this time. Here’s one of our fav’s. Check them out: https://www.patagonia.com/home/
Can I sell the coins in my retail store?
If you would like to carry iCleanWaterways coins in your store, please contact us HERE and fill out the necessary form.
Do you franchise?
This is a goal we are working towards.
iCleanWaterways is a national movement actively removing trash from our springs, creeks, rivers and our many lakes while promoting personal responsibility. Our goal is to eliminate the trash one pound at a time for our children and generations after.